Frequently Asked Questions

  • What is a Matterport 3D virtual walkthrough?

    The virtual walkthrough provides you with a 3D scan of your home. You can use this to create a floorplan, a dollhouse view, and take a tour of the house all online.

  • How do I use the Matterport Scan in my listing?

    Using the link we send you, you can embed the tour into your MLS listing or other websites. You can also just share the link.

  • How quickly can we get the photos?

    We typically finish editing and uploading scans within 48 hours.

  • Can you photoshop the photos?

    In many cases we can remove certain objects, recolor the grass, replace grass, etc if it is not too extreme. This may affect the turnaround time of recieving photos.

  • How do you access the property?

    Typically, we finish sessions quicker when they are vacant. We are licensed realtors so we can access the home through lockboxes or we can schedule to meet to get keys. If the house is still occupied, please inform the families of our session.

  • How will I recieve the walkthrough and photos?

    Your virtual walkthrough and photos will be emailed to the address you provide us with. You will be able to download the photos from the Google Drive folder.